we sell products and from time to time we get customer returns (which we handle through normal method). Some of these returned items (which have been written of the books and are no longer in NAV) we can refurbish so they are again sellable, but not brand new. Without creating new item codes, how is the best way to handle holding/selling a used item. Was looking at using same item code but being able to mark a portion somehow. Any suggestions or a white paper I can look to to investigate this.
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